Fidelity Group News

We’re absolutely delighted to share some incredible news – Fidelity Group has been named the winner of Best Reseller Business...

Seamless connectivity that delivers reliability, safety and peace of mind to customers. That’s the aim of manufacturers and distributors of...

Across the UK, many businesses still operate in areas where reliable internet is little more than a dream. From rural...

For UK businesses, choosing the right mobile plan can significantly impact productivity, efficiency, and cost control.   And at Fidelity Group,...

Having a reliable and flexible phone system is more important than ever. One solution that has grown in popularity over...

We are thrilled to announce that Fidelity Group has won three prestigious awards at this year’s Channel Champions 2025 UK...

Whether it’s remote working, field-based teams, or on-the-go sales staff, staying connected reliably and securely is essential. But there’s a...

Employees need consistent access to voice and data services to stay productive.

Looking for the best business mobile phone contracts in 2025 is more competitive

In today’s fast-paced world, the Transportation and Logistics sector is evolving rapidly to keep up

Reliable internet is the backbone of successful businesses in Reading and Leicester.

a modern telecom system keeps businesses connected

Modern telephone systems offer an amazing range of benefits for your business

As electric vehicles (EVs) surge in popularity worldwide, the demand

From the beginnings of 2G to the innovations of 5G and beyond, we explore

We've been recognised as the winner of the CNA Best Reseller Innovation award 2024!

It may be tempting to use mobile phone SIMs for IoT applications but this

Energy prices typically drop in the summer months which presents businesses with

An IP address serves as a unique identifier for devices accessing the internet. 

In IoT Connectivity, SIM Cards often roam across networks in other countries

An APN plays a crucial role in enabling internet access and multimedia

You may have heard the terms IoT and M2M and these may seem, at first glance

Mobile network operators worldwide are taking significant steps toward

In the realm of the Internet of Things (IoT), data usage is often predictable

Fidelity Group scoop 4 major awards at Channel Champions 2024

Bill shock in IoT is a significant risk for businesses. What can you do to

We are re-defining the IoT connectivity market. Making it transparent, comprehensive, and convenient. In turn, making a whole host of...

IoT Talks 2023: Tele2's flagship Internet of Things event. Fidelity Group is taking part in the work looking at the...

For Apple enthusiasts, mark your calendars and prepare for the much-awaited iPhone 15 series! With a lineup of four models,...

VOIP phones are the future of phone connectivity but, as with any new technology there are pros and cons to...

While the widely discussed deadline for the Public Switched Telephone Network (PSTN) switch-off is December 31, 2025, a more immediate...

In today’s highly mobile world, businesses must adapt their communication strategies to meet the demands of a flexible work environment....

Navigating the imminent switch-off of the PSTN/ISDN network in 2025 presents both business challenges and opportunities. As this event draws...

The world of telephony is rapidly evolving, and Voice over Internet Protocol (VoIP) is at the forefront of this transformation....

In the dynamic realm of modern business, effective communication is paramount for achieving success. To maintain a competitive edge, businesses...

The energy market has experienced significant fluctuations recently, impacting the energy

Cloud communication has revolutionized the way businesses connect and collaborate. In 2023, the rapid advancement of technology continues to drive...

The energy sector in the United Kingdom is undergoing a significant transformation, driven by the global push towards sustainability and...

Businesses in the UK must stay vigilant and adaptable, especially when it comes to the energy sector. Recent geopolitical developments...

Payment facilities are essential for businesses across the UK, but have you considered the actual costs involved? A simple online...

In today’s fast-paced and interconnected business world, reliable and high-speed business broadband is no longer a luxury; it’s a necessity....

We are delighted to announce that Fidelity Group has been nominated for six prestigious awards at this year’s Channel Champions...

Merchant payments in the United Kingdom have witnessed a significant evolution, driven by the need for seamless and convenient transaction...

The copper wire telephone network has been the backbone of communications since 1876. However, a significant change is on the...

The energy market in the UK is facing a new risk this year – disruptions to supply caused by union...

Fidelity Group, a leading provider of advanced payment solutions, is excited to announce our participation in the highly anticipated Channel...

As many of you may be aware, the Public Switched Telephone Network (PSTN) is set to be closed down by...

The PSTN switch-off is a major change for businesses in the UK, as it will impact how they communicate with...

The UK communications regulator, Ofcom, has officially proposed to remove the requirement for telecom operators to provide FAX (facsimile) services under...

Everything as a service (also known as “anything as a service”) is a general category of cloud-based solutions that are...

An Epos system is made up of two main elements – hardware and software. Many different components can be combined...

From mobile phones to digital cameras, consumers will soon be able to use a single charger for all their portable...

Switching from a traditional number to a toll-free number can help a company reach out to larger audiences and get...

What exactly is VoWi-Fi? How does it work? How can it help businesses? This article will answer all these and...

A CPA, or Continuous Payment Authorities, is a recurring payment that is organised by the merchant for a customer, utilising...

The Energy Bill Relief Scheme will cap the wholesale costs that energy suppliers can incorporate into business rates.

It’s more cost-effective to have repeat customers than getting new ones so improve your customer retention and treat your customers...

Energy bills capped to protect from soaring prices. There is currently no cap on energy costs for businesses and a...

Modern World Solutions, a leading UK merchant service specialist has announced its partnership with The Fidelity Group.

It’s hard enough running a small-medium business before you even begin to contemplate credit card fraud and illegitimate refunds. Sadly,...

Managing cashflow as a small business is critical to staying alive, especially if you’re in the first two years of...

Fidelity Group Launches Payments-as-a-Service. Experts in saving retail businesses money by providing state-of-the-art payment software solutions and technology.

What is xaas? Anything/ everything as a service” (XaaS) describes a general category of services related to cloud computing and...

Missing customer calls is never a good thing. It means losing business opportunities, losing customer loyalty, and losing out on...

Fidelity Studio’s professional prompt recordings create truly useful IVR menus that help callers quickly reach the right person to resolve...

Wholesale gas has peaked at over six-times the pre-2021 record and market analysts say there is no sign of downward...

The Ofgem price cap only applies for domestic rates, so businesses approaching the end of their tariff or who are...

The Workplace Charging Scheme (WCS) is a voucher-based scheme that provides eligible applicants with support towards the upfront costs of...

In 2025, the Public Switched Telephone Network (PSTN) is being switched off by BT Openreach, which means everyone, including businesses,...

What is xaas? Anything/ everything as a service” (XaaS) describes a general category of services related to cloud computing and...

Fidelity Group, a leader in creating customer inspired technology and communication services since 2008, announced the launch of its new...

What is xaas? Anything/ everything as a service” (XaaS) describes a general category of services related to cloud computing and...

Businesses nationwide will need to ensure they have the infrastructure to handle the sudden spike in activity from both customers...

Ever since the days of dial-up internet ended, it’s fair to say that ‘broadband’ has become the preferred terminology whenever...

Hosted telephone systems are great for businesses and organisations with the infrastructure to support them.

ISDN is now considered an outdated legacy system.

Unified communications — it’s a term thrown around a lot nowadays.

Starting a new enterprise is difficult at the best of times.

Business energy usage has changed.

Whenever we think about remote working, it’s common to think only about using VoIP (Voice-over-Internet Protocol) via a hosted telephony...

Your router has an important job to do.

Microsoft Office has become a leading platform to drive productivity at home and in the workplace.

OFGEM figures have stated that demand for electric cars is set to rise by 24% within the next five years.

It is not just gas... 40% of the electricity used in the UK is generated from gas, so the high...

Fidelity Group are proud to have been awarded ISO 9001:2015 certification, an internationally recognised standard that ensures their products and...