Fidelity Group – Multi-award winners
Fidelity Group have been leading and creating customer-inspired technology and communication services for over 30 years in the UK. Our knowledge and skills provide insight and understanding to address and advise on the optimal solutions for your business.
We provide trusted telecoms, broadband, mobile, IoT, energy and payment solutions for your business.
Our team comprises seasoned industry professionals with extensive expertise in designing, deploying and managing advanced business telecoms infrastructure, working alongside a wide range of partner organisations.
Our mission is to be the UK’s most customer-centric service provider, helping businesses grow by providing and supporting them with innovative and trusted solutions.
We are committed to offering reliable, high-quality services that meet the diverse needs of businesses and individuals alike and we pride ourselves on being at the forefront of technological innovation and customer satisfaction.
We embrace innovation and are always exploring new technologies to improve our services and deliver the best solutions to our clients.
Integrity is at the core of our business. We believe in transparency, honesty, and ethical practices in all our business operations.
Our customers are our top priority. We listen to their needs and work tirelessly to exceed their expectations with our services and support.
We understand the importance of dependable communication services. Our commitment to reliability ensures that our clients can count on us for consistent performance.
At Fidelity Group, we have been creating meaningful connections for decades. Whether you are a business looking to enhance your communication infrastructure or a residential customer seeking reliable services, we are here to help. Join us and experience the difference that comes with every service from your business broadband providers, Fidelity Group.
I used to be a customer of one of the major UK networks. Billing or tech queries took a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.
Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!
We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.
My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.
We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.
I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.
I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.
We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.
Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.
Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.
Great company, helpful and always available when required.
Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.
If you’d like to find out more, why not call us now on 0800 840 6800 or simply fill in our contact form below and we’ll be in touch.
