Energising Insights: Latest Energy News & Pricing in the UK

The energy market has experienced significant fluctuations recently, impacting the energy price cap and government support schemes. In this blog, we’ll provide you with the latest updates on the energy price cap, the Energy Price Guarantee, the Energy Bills Support Scheme, and more. Additionally, we’ll offer helpful energy-saving tips and discuss the reasons behind the high energy prices.

  1. Controlled Power Outages: To manage electricity shortages during peak demand, controlled power outages may be introduced. The country is divided into 18 areas (Rota Load Block Alpha Identifiers), which may experience temporary power cuts in rotation to ensure fairness. During such events, refer to powercut105.com for up-to-date information and contact your network operator for critical electricity supply needs.
  2. Renewable Energy Surges: A Ray of Hope The UK has made significant strides towards a cleaner energy future by embracing renewable sources. In the latest news, renewable energy generation has hit a record high, with wind and solar power contributing substantially to the grid. This surge in renewable energy reduces carbon emissions, enhances energy security, and fosters a sustainable energy ecosystem.
  3. Energy Price Caps: A Balancing Act: The UK government recently announced adjustments to energy price caps, aiming to balance consumer interests with fair returns for suppliers. This measure seeks to protect vulnerable consumers from excessive energy bills while ensuring the viability of energy providers.
  4. Investment in Offshore Wind Projects: The UK’s commitment to offshore wind energy remains strong, with several new projects receiving significant investment. These initiatives are expected to bolster the country’s clean energy capacity, decrease dependency on fossil fuels, and drive economic growth in the renewables sector. The increased scale of offshore wind projects also presents potential cost reductions in the long term.
  5. Smart Grid Technologies: Empowering Energy Management: Integrating innovative grid technologies is transforming the energy landscape in the UK. With real-time monitoring, demand-response capabilities, and automated systems, smart grids empower consumers to make informed energy choices, reduce peak-hour consumption, and optimize energy usage. These advancements are expected to enhance energy efficiency and reduce costs for businesses and homeowners.
  6. The Rise of Electric Vehicles (EVs): The UK’s drive towards sustainable transportation is evident in the surge of electric vehicles on its roads. With the government’s support for EV adoption, the demand for electric cars has risen, leading to the expansion of charging infrastructure across the country. As the EV market grows, we can anticipate a positive impact on carbon emissions and reduced reliance on traditional fuel sources.

Conclusion

The energy sector in the UK is undergoing significant transformations, driven by a commitment to sustainability, technological advancements, and evolving consumer preferences. From renewable energy milestones to investment in offshore wind projects and the growth of electric vehicles, the country is paving the way for a greener and more cost-effective energy future.

Keeping an eye on energy pricing trends is essential for consumers and businesses to make informed decisions about their energy consumption. As the UK continues its journey towards a cleaner and more efficient energy landscape, staying informed about the latest energy news and developments will empower individuals and businesses to play an active role in shaping a sustainable future.

Fidelity Group offer more than just procurement services; we are one of the UK’s top utilities and energy consultants, providing a comprehensive range of services. The best part? You hardly have to do a thing. We assist our clients in maximising the value from their energy contracts, decreasing their energy usage, minimising their carbon footprint, and ensuring their bills are accurate. We take the hassle out of managing energy contracts and oversee the entire process from beginning to end.

Contact us today for a comprehensive review of your business energy bill and discover how much you could save.

How to save Energy – Tips

  1. Upgrade to LED Lighting: Replace traditional bulbs with energy-efficient LED lights to significantly reduce electricity consumption.
  2. Install Smart Thermostats: Use programmable or smart thermostats to regulate heating and cooling, ensuring optimal temperatures during business hours and energy-saving settings during off-hours.
  3. Unplug Idle Devices: Encourage employees to unplug chargers, printers, and other electronic devices when not in use to prevent standby power consumption.
  4. Implement Energy Audits: Conduct regular energy audits to identify areas where energy consumption can be reduced and implement appropriate energy-saving measures.
  5. Use Energy-Efficient Equipment: Invest in energy-efficient office equipment such as computers, printers, and copiers that bear the ENERGY STAR label.
  6. Optimize HVAC Systems: Keep HVAC systems well-maintained and replace old units with energy-efficient models to reduce heating and cooling costs.
  7. Promote Telecommuting: Encourage remote work or flexible hours to reduce the need for office space and save on heating, cooling, and lighting expenses.
  8. Insulate Buildings: Properly insulate doors, windows, and walls to improve energy efficiency and maintain comfortable indoor temperatures.
  9. Encourage Energy Awareness: Educate employees about energy-saving practices and promote a workplace energy conservation culture.
  10. Utilise Natural Light: Arrange workspaces to maximize natural light exposure, reducing the need for artificial lighting during daylight hours.

By adopting these energy-saving tips, businesses in the UK can reduce their carbon footprint and save on energy costs, contributing to a more sustainable future.

Cloud Communication Trends in 2023: Shaping the Future of Business Communication

Cloud communication has revolutionized the way businesses connect and collaborate. In 2023, the rapid advancement of technology continues to drive transformative changes in the cloud communication landscape. From enhanced security measures to the integration of artificial intelligence (AI) and the rising popularity of Unified Communications as a Service (UCaaS), this blog will explore the top cloud communication trends shaping the future of business communication in 2023.

  1. Migration to UCaaS: Unified Communications as a Service (UCaaS) is gaining significant momentum as organizations increasingly recognize its potential to streamline communication and improve productivity. UCaaS integrates various communication channels, such as voice, video, messaging, and collaboration tools, into a unified platform accessible from any device and location. By leveraging UCaaS solutions, businesses can achieve seamless connectivity, real-time collaboration, and reduced infrastructure costs. As more organizations migrate to UCaaS, expect exponential growth in its adoption throughout 2023.
  2. Enhanced Security Measures: With the increasing number of cyber threats, data breaches, and privacy concerns, the security of cloud communication has become paramount. In 2023, businesses will focus on implementing advanced security measures to protect their sensitive data and communication channels. This includes adopting end-to-end encryption, multi-factor authentication, secure APIs, and robust access controls. Additionally, AI and machine learning advancements will be crucial in identifying and mitigating potential security risks in real-time.
  3. AI-powered Communication: Artificial intelligence continues to reshape various industries, and cloud communication is no exception. In 2023, we can expect to witness the integration of AI-powered features into communication platforms. Chatbots and virtual assistants will become more sophisticated, enabling businesses to automate customer support, streamline workflows, and provide personalized communication experiences. AI algorithms will also be leveraged to analyze communication patterns and provide valuable insights to improve decision-making and enhance customer engagement.
  4. Edge Computing for Real-time Communication: Edge computing, which involves processing data closer to its source rather than relying solely on centralized cloud servers, will gain prominence in cloud communication. By deploying edge computing, businesses can reduce latency and achieve real-time communication experiences critical for applications like video conferencing, voice calls, and IoT devices. With edge computing becoming more accessible and cost-effective, organizations will benefit from enhanced performance and reliability in their communication networks.
  5. Integration with Collaborative Tools: As businesses embrace remote work and flexible work arrangements, integrating cloud communication tools with collaborative platforms will become essential. Integrating communication tools, such as video conferencing, instant messaging, and file sharing, with project management systems and productivity suites will enhance team collaboration and streamline workflows. Expect increased integration between cloud communication providers and popular collaborative tools like project management platforms, document-sharing platforms, and virtual whiteboards.

The Current Energy Situation for Businesses in the UK

The UK’s energy mix is increasingly leaning towards renewable sources. In 2020, renewable energy surpassed fossil fuels as the largest source of electricity generation in the UK for the first time. This shift is driven by government policies aimed at reducing carbon emissions, such as the commitment to achieve net-zero emissions by 2050.

However, this transition also presents challenges. The intermittency of renewable energy sources can lead to fluctuations in energy supply, and the need to replace ageing infrastructure can result in increased costs. These factors can create uncertainty for businesses, impacting their energy costs and requiring them to adapt their operations and strategies.

Conclusion

Cloud communication has become the backbone of modern business communication, enabling organizations to connect and collaborate seamlessly across distances. In 2023, we anticipate significant advancements in cloud communication, driven by the migration to UCaaS, enhanced security measures, AI-powered communication, edge computing, and integration with collaborative tools. As businesses embrace these trends, they will unlock new efficiency, productivity, and customer satisfaction levels.

Maximize the Power of Cloud Communications with Fidelity Group’s Expertise

At Fidelity Group, we are dedicated to helping businesses unlock the full potential of Cloud Communications. With our expertise and industry-leading solutions, we can guide you through a seamless transition that aligns perfectly with your business objectives.

Don’t miss out on the numerous benefits that Cloud Communications can bring to your organization. Contact us today and let Fidelity Group empower your business with the transformative capabilities of the cloud.

Navigating the Energy Landscape for Businesses in the UK: Impacts and Opportunities

The energy sector in the United Kingdom is undergoing a significant transformation, driven by the global push towards sustainability and the need to combat climate change. This shift has profound implications for businesses, affecting their operational costs and strategic decisions.

This blog post will delve into the current energy situation for businesses in the UK, its impact on prices, and the opportunities it presents.

The Current Energy Situation for Businesses in the UK

The UK’s energy mix is increasingly leaning towards renewable sources. In 2020, renewable energy surpassed fossil fuels as the largest source of electricity generation in the UK for the first time. This shift is driven by government policies aimed at reducing carbon emissions, such as the commitment to achieve net-zero emissions by 2050.

However, this transition also presents challenges. The intermittency of renewable energy sources can lead to fluctuations in energy supply, and the need to replace ageing infrastructure can result in increased costs. These factors can create uncertainty for businesses, impacting their energy costs and requiring them to adapt their operations and strategies.

Impact on Energy Prices

In the short term, the transition to a more sustainable energy sector may lead to increased energy prices for businesses. Investments in new technologies and infrastructure, as well as the costs associated with decommissioning old power plants, can result in higher energy costs. Additionally, the price volatility associated with renewable energy sources can lead to fluctuations in energy prices.
However, in the long term, the shift towards renewable energy is expected to result in lower energy costs. As renewable energy technologies become more efficient and widespread, the cost of producing renewable energy is expected to decrease. Furthermore, government incentives for renewable energy can help offset the initial costs of transitioning to cleaner energy sources.

Opportunities for Businesses

Despite the challenges, the transition to a more sustainable energy sector also presents opportunities for businesses. Energy efficiency measures can help businesses reduce their energy consumption and costs. Technologies such as smart meters, solar panels, voltage optimization and energy management systems can provide businesses with greater control over their energy use, enabling them to optimize their operations, reduce cost and waste.

Furthermore, businesses can take advantage of government incentives for renewable energy and energy efficiency. These incentives can help offset the costs of implementing sustainable energy solutions and can provide businesses with a competitive edge in a market that is increasingly valuing sustainability.

Conclusion

The energy landscape in the UK is changing, and businesses must adapt to navigate this new terrain. While the transition to a more sustainable energy sector presents challenges, it also offers opportunities for businesses to reduce their costs, improve their operations, and position themselves as leaders in sustainability. By embracing these changes, businesses can not only survive but thrive in the new energy landscape.

Business Energy Solutions in the UK

Fidelity Group offer more than just procurement services; we are one of the UK’s top utilities and energy consultants, providing a comprehensive range of services. The best part? You hardly have to do a thing. We assist our clients in maximising the value from their energy contracts, decreasing their energy usage, minimising their carbon footprint, and ensuring their bills are accurate. We take the hassle out of managing energy contracts and oversee the entire process from beginning to end.

Contact us today for a comprehensive review of your energy bill and discover how much you could save.

Ensuring Energy Stability for Your Business

Businesses in the UK must stay vigilant and adaptable, especially when it comes to the energy sector. Recent geopolitical developments have sparked concerns about potential disruptions and their impact on energy pricing. While the likelihood of such events occurring remains small, it is crucial for businesses to proactively assess their energy strategies to maintain stability and mitigate risks. In this article, we will explore the importance of reviewing energy contracts and offer valuable insights for navigating these uncertain times.

Understanding the Current Landscape

Geopolitical tensions, such as the resourcing of Ukraine by the West and potential Russian retaliation, have drawn attention to the potential consequences on energy markets. While we hope for peaceful resolutions, it is prudent to consider the ramifications of such events. Communication and energy interference, coupled with potential energy price fluctuations, could pose challenges for businesses. It is essential to be prepared and evaluate the potential impacts on your organization.

Energy Pricing: Past Trends and Future Outlook

To better understand the potential effects of geopolitical tensions on energy pricing, let’s analyze the recent trends. Energy prices have witnessed a significant decrease of 50% this year, and they are down by 75% from the highs observed in 2022. Many businesses are eagerly seeking further cost-saving opportunities, with hopes of securing an additional 5% reduction. However, it is important to recognize that any major geopolitical event can swiftly change the energy landscape, potentially eroding these savings. Being aware of this possibility can help you make informed decisions.

The Importance of Proactive Energy Contract Reviews

Considering the potential risks and uncertainties, businesses with energy contracts expiring within the next 12 months should prioritize conducting thorough energy contract reviews. A serious evaluation of your current energy requirements is vital to ensure you have the most suitable strategies in place. This evaluation should encompass factors such as pricing structures, contract terms, supplier reliability, and potential exit strategies. By taking a proactive approach, you can safeguard your business from potential disruptions and explore alternative options to enhance energy stability.

Seeking Professional Guidance

Fidelity Group Energy is dedicated to empowering businesses like yours with the expertise and insights needed to navigate the complexities of energy management successfully. By engaging with our knowledgeable advisors, you can unlock valuable cost-saving opportunities, optimize your energy contracts, and develop robust contingency plans. Let us be your trusted partner in protecting your business interests, making informed decisions, and achieving long-term energy efficiency and financial sustainability.

Contact Fidelity Group Energy today to schedule your comprehensive evaluation and discover how we can transform your energy management strategy.

Conclusion

Geopolitical tensions may introduce uncertainty into the energy landscape, potentially impacting energy pricing and business operations. While the likelihood of such events occurring remains small, it is crucial for businesses to remain proactive and resilient. Regularly reviewing energy contracts, seeking expert advice, and staying informed about market trends will help you navigate these challenges successfully. By taking these steps, you can ensure energy stability for your business, mitigate risks, and position yourself for a secure future.

Remember, preparation is key. Stay informed, stay proactive, and safeguard the energy interests of your business.

The future remains unclear, but together we can build resilience.

4 Key Factors to Consider When Choosing A Payment Option for Your Business

Payment facilities are essential for businesses across the UK, but have you considered the actual costs involved?

A simple online search reveals numerous advertisements and incentives from different providers, each claiming to be the best choice. However, it’s essential to look beyond the sales pitch and consider the actual expenses associated with merchant services.

Here are some key factors to keep in mind:

Setup Fees

When signing up with a new provider, a setup fee is often involved. The amount can vary depending on the supplier and the type of service you require, such as a card machine, online payments, or a virtual terminal. Make sure you are aware of these fees before entering into a contract.

Monthly Fees

Suppliers charge monthly fees in various forms. This could include the rental cost of a card machine or the usage fees for their services. Prices can significantly differ among providers and depend on the specific service you need. Some providers may entice you with no monthly fees, but be cautious. There may be limits on the number of transactions per month, a requirement for a minimum monthly amount, or higher transaction fees to compensate for the lack of a monthly fee.

Transaction Fees

These fees are a percentage of each payment (transaction) processed by your business. It’s crucial to carefully review these fees as they fluctuate monthly based on the volume of transactions you handle. Transaction fees can also vary depending on the payment method, such as Mastercard, Visa, or American Express. A low transaction fee is essential, as some providers offering no monthly costs may have higher transaction fees surpassing a different supplier’s monthly fee.

Additional Costs

Suppliers may have additional costs that you need to be aware of, such as chargeback fees, PCI fees, refund fees, and authorization fees. It’s essential to clarify if there are any additional costs associated with your chosen supplier.

Conclusion

In summary, selecting a merchant services provider involves carefully considering various costs. Take your time to understand and evaluate all the expenses associated with your preferred payment method. Don’t be swayed by the allure of the cheapest offer alone.

At Fidelity Group, we prioritize transparency in our pricing. We can offer the lowest transaction fees through our partnership with multiple acquiring banks.

Contact us today for a free quote and discover the true value of our services.

5 Reasons Why You Need A Dedicated Leased Line For Your Business

In today’s fast-paced and interconnected business world, reliable and high-speed business broadband is no longer a luxury; it’s a necessity. That’s why more and more businesses in the UK are turning to dedicated leased lines for their connectivity needs.

With their numerous benefits and unrivaled performance, leased lines offer a level of reliability and efficiency that simply cannot be matched by traditional broadband connections

Enjoy a dedicated and uncontended internet connection.

Gone are the days of battling with slow speeds and unreliable connections due to sharing bandwidth with others. A leased line provides you with an exclusive connection, free from contention with other businesses or individuals. This means that you can enjoy uninterrupted access to the internet, even during peak usage hours, ensuring your operations run smoothly and efficiently.

Eliminate dropped connections

With a dedicated leased line, you no longer have to worry about frustrating interruptions or lost productivity caused by unreliable internet connectivity. Your leased line is exclusively dedicated to your business, guaranteeing consistent performance levels 24/7. Whether you’re uploading large files, hosting websites, or conducting video conferences, you can rely on your leased line to provide lightning-fast speeds and a seamless online experience.

Speaking of speed, leased lines offer more than just fast download speeds.

Experience lightning-fast internet speeds, day and night.

They provide your business with synchronous connection, meaning data transfer speeds are equally fast in both directions. This symmetrical bandwidth is crucial for tasks like uploading to the cloud, downloading large data volumes, or utilizing VoIP telephony. Additionally, leased lines come without data usage caps, ensuring you never have to worry about exceeding your data allowance. With a leased line, you have the freedom to unleash the full potential of your business without any limitations.

Benefit from cost-effective and flexible options

Contrary to popular belief, dedicated leased lines have become increasingly cost-effective over the years. While they may involve a higher initial investment than broadband connections, the benefits they offer far outweigh the costs. Leased lines provide you with the flexibility to adjust your bandwidth according to your business’s evolving needs. This means you only pay for what you require, allowing you to optimize costs while ensuring you have the necessary capacity to support your operations. With leased lines, you can future-proof your company, confidently anticipating your bandwidth needs as your business continues to grow.

Enjoy rapid issue resolution with a Service Level Agreement (SLA).

Lastly, the peace of mind that comes with a Service Level Agreement (SLA) is invaluable. A broadband outage can have disastrous consequences for a business, leading to lost revenue, missed opportunities, and frustrated customers. However, with a leased line, you can rest easy knowing that major connectivity issues will be swiftly resolved. The included SLA ensures rapid issue resolution, with the provider’s Network Operations Centre monitoring your connection 24/7. In the event of a line going down, prompt assistance is guaranteed, minimizing downtime and enabling you to get back on track without delay.

Conclusion

When it comes to choosing the right internet connection for your business, the advantages of a dedicated leased line are undeniable. From enjoying a dedicated and uncontended connection to experiencing lightning-fast speeds, unlimited data, and flexible options, a leased line is an investment that can propel your business to new heights. Say goodbye to dropped connections and frustrating limitations, and say hello to a reliable, high-performance internet connection that empowers your business to thrive in today’s digital landscape. Make the switch to a dedicated leased line, and unlock the full potential of your business today with Fidelity Group LTD.

Fidelity Group Nominated for 6 Awards at the Channel Champions Awards UK

We are delighted to announce that Fidelity Group has been nominated for six prestigious awards at this year’s Channel Champions Awards UK!

For over two decades, the Comms National Awards has honoured outstanding organizations, technologies, leaders, and innovations within the communications and information technology sectors.

The Comms National Awards 2023 will continue to set the industry benchmark, with an expanded range of categories recognizing managed service providers, resellers, partners, vendors, carriers, service providers, and distributors.

This year’s event will take place on July 6th at Regent’s Park, bringing together industry professionals from across the country to network, share insights, and celebrate their accomplishments.

Fidelity Group has been nominated in the following categories:

  • Sales Support Team of the Year
  • Billing & Finance Team of the Year
  • Sales & Account Management Team of the Year
  • Marketing Team of the Year
  • Technical Support & Engineering Team of the Year
  • Executive Leadership Team of the Year

These nominations reflect our commitment to delivering exceptional service, innovative solutions, and unparalleled support to our clients. We are honoured to be recognized among the industry leaders and grateful for the continued support of our partners and clients.

We would like to extend our congratulations to all the other nominees and look forward to celebrating the achievements of our industry peers at the Channel Champions Awards UK. Stay tuned for updates on the event and the results of the awards ceremony.

Thank you for your continued support, and here’s to a successful awards night!

The Evolution of Merchant Payments

Merchant payments in the United Kingdom have witnessed a significant evolution, driven by the need for seamless and convenient transaction experiences. As businesses strive to meet the expectations of their customers, it is crucial to stay abreast of the latest trends, leverage key statistics, and make informed decisions.

In this blog post, we will delve into the evolution of merchant payments in the UK, and present relevant statistics that shed light on the current state of this dynamic industry.

Contactless Payments

The UK has seen a rapid increase in contactless payments, with the value expected to reach £1.6 trillion by 2024, boasting a compound annual growth rate (CAGR) of 13.5% from 2019 to 2024.

This growth is attributed to the widespread use of tap-and-go payments, enabled by technologies such as NFC and mobile wallets.

E-commerce Payments

The boom in e-commerce has reshaped the UK’s merchant payment landscape. Online retail sales are predicted to surpass £200 billion by 2024, highlighting the importance of secure and efficient digital payment solutions. Secured payment gateways play a crucial role in enabling seamless transactions and fostering customer trust.

Mobile Payments

The UK’s mobile payment market is revolutionizing business operations and customer transactions. With a projected value of £573 billion by 2025, the market’s growth is fuelled by the ubiquity of smartphones and the convenience of mobile payments. In-app payments have also gained traction, accounting for a significant share of total mobile transactions.

Conclusion

The landscape of merchant payments in the UK has undergone a remarkable transformation, keeping pace with technological innovations and shifting consumer preferences. This blog post emphasizes the increasing prominence of contactless payments, the remarkable rise in e-commerce transactions, and the burgeoning popularity of mobile payment solutions within the UK market. As a leader in payment solutions, Fidelity Group provides an all-encompassing range of services that allow businesses to optimize transactions and create unparalleled customer experiences. By concentrating on contactless and mobile payments, robust security protocols, efficient checkout procedures, data-driven intelligence, and exceptional customer assistance, Fidelity Group enables merchants to thrive in this dynamic environment.

The PSTN Switch Off: Embracing the Future of Telephony

The copper wire telephone network has been the backbone of communications since 1876. However, a significant change is on the horizon. In 2025, BT Openreach will switch off the Public Switched Telephone Network (PSTN), requiring everyone to transition from PSTN-based services to alternative solutions.

The Future: Voice over Internet Protocol (VoIP)
The primary alternative to PSTN is Voice over Internet Protocol (VoIP), a technology that transmits voice calls and data using an internet connection. This switch marks a major step towards the United Kingdom’s mass IP-network migration, with VoIP core networks set to replace all legacy PSTN services in just a few years.

Embracing the Future of Telephony
To stay ahead of the curve, consumers should consider replacing their landlines with VoIP before the PSTN switch-off in 2025. This transition will ensure uninterrupted communication and provide access to the numerous benefits of VoIP technology, such as cost savings, increased flexibility, and advanced features.

Interactive PSTN Stop Sell Map – Priority Exchanges
Openreach is working in parallel to switch off the PSTN network and roll out their fibre broadband network. To expedite this transition, they have identified and published a list of Priority Exchanges throughout the British Isles, focusing their efforts on rolling out Fibre-to-the-Premises (FTTP).

When FTTP is available to more than 75% of properties within the catchment of an exchange, Openreach will move to Stop Sell with WLR products. This means that businesses and consumers will need to move to an IP service for new orders.

November 2017

BT Openreach announces its intention to switch off the PSTN in 2025.

December 2020 – Salisbury Stop Sell

Customers in Salisbury cannot purchase new ISDN lines or add new features.

October 2021 – 169 Exchanges Stop Sell

Customers across 169 locations cannot purchase new ISDN lines or add new features.

April 2023 Salisbury and Mildenhall End of Life process begins

Customers using the PSTN network in Salisbury and Mildenhall will have reduced service leading to a complete cease of service.

September 2023 – UK Stop Sell

Customers across the whole country cannot purchase new ISDN lines or add features.

December 2025 – UK End of Life

The PSTN network is completely switched off across the UK.

The PSTN switch-off in 2025 marks a significant shift in the world of telephony. By embracing VoIP technology and staying informed about the Priority Exchanges and Stop Sell dates, businesses can ensure a smooth transition and continue to enjoy reliable communication services in the future. 

Contact us today for a seamless transition for your business.

Rising Third-Party Costs: New Report Forecasts Soaring Expenses for UK Businesses

The energy market in the UK is facing a new risk this year – disruptions to supply caused by union and protest movements. With rising prices, these issues are unlikely to be quickly resolved. In addition to this, a new report released by Drax has forecasted that charges related to Renewables Obligation, Balancing Services Use of Systems, and Distribution Use of Systems are poised to hit unprecedented highs. Third-party costs (TPCs) now account for nearly 40% of total energy expenses, leaving companies bracing themselves for an uptick in their bills.

The National Grid Electricity System Operator (NGESO) has projected total expenses for the 2022/23 period to soar to £4.7 billion, up from £3.5 billion the previous year. TPCs, like wholesale energy prices, are sensitive to market conditions and are prone to considerable annual fluctuations. Therefore, it is essential for businesses to adopt energy efficiency measures and explore renewable energy options to reduce their energy costs and maintain their competitiveness in the market.

Despite the challenges, there are some bullish factors in the energy market. Gas flows from Norway are currently above the 5-year average, LNG deliveries are expected to continue as planned, and wind generation in the UK is forecasted to increase. However, there are also bearish factors such as rising wind output and increased gas supply.

It is crucial for businesses to monitor the energy market closely and stay informed about market trends and fluctuations. They should also consider working with energy consultants to develop tailored energy management strategies that address their unique needs and help them navigate the complex energy landscape.

In conclusion, rising third-party costs and supply disruptions are set to have a significant impact on the energy market in the UK. Businesses must take proactive measures to manage their energy costs and remain competitive in the market. By adopting energy efficiency measures and exploring renewable energy options, businesses can reduce their energy bills and secure their energy supply while contributing to a more sustainable energy future.

Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

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