Business Archives - Fidelity Group UK

High-speed broadband in Leicester and Reading

Reliable and fast internet is the backbone of successful businesses throughout Reading and Leicester.

Whether you’re a small or large enterprise, connectivity through broadband drives everything from communication and collaboration to customer service and operational efficiency.
As a forward-thinking telecoms provider, we are proud to announce that full-fibre broadband with speeds of up to 900Mbps is now available in Leicester and Reading, bringing transformative benefits to local businesses.

And lightning-fast speeds are just one of the benefits, but there are many others…

1. Enhanced productivity and efficiency

Cloud storage and software have become integral to business operations. Whether it’s collaborating on Google Workspace, accessing files in Dropbox, or using Microsoft Azure, full-fibre ensures instantaneous access to cloud-based platforms.

Seamless remote working is also a key benefit of high-speed broadband as businesses can support remote and hybrid working models more effectively. Employees can log in from home, share large files, and collaborate in real-time without worrying about sluggish connections.

2. Reliability

In any business today, there is nothing more frustrating than losing broadband connection. It not only affects your online activities but in businesses using VoIP telephone systems, it can also mean losing the ability to make or receive calls.

Fibre-optic cables are far less susceptible to interference and degradation than traditional and very old copper lines, offering a massively more reliable and stable connection. This is critical for businesses where even a few minutes of downtime can lead to significant losses and frustrations.

For customer-facing operations, this reliability can improve the overall customer experience, leading to greater satisfaction and retention.

4. Improved security

In an era of increasing cyber threats, data security is a top priority for businesses of all sizes. Full-fibre broadband can enhance your security by providing a stable platform for secure data transmission and real-time monitoring.
Full-fibre enables businesses to use more advanced security tools and protocols, such as firewalls, encryption, and VPNs, without compromising on speed or performance.
A faster, more reliable connection allows IT teams to monitor network traffic in real-time, helping to identify and respond to potential security threats more quickly.

5. Full-Fibre supports digital transformation

As businesses adopt digital tools and technologies, from artificial intelligence to Internet of Things (IoT) devices, having a high-speed, robust internet connection becomes essential. Full-fibre broadband is essential in supporting this digital transformation.

Businesses in sectors such as retail, healthcare and manufacturing can benefit from full-fibre by adopting new technologies that rely on fast, high-bandwidth internet. For example, IoT devices that track inventory, manage equipment or monitor customer behaviour need a fast and reliable connection to function optimally.

Access to fast internet also allows businesses to leverage big data analytics, using real-time data to make informed decisions and improve operational efficiency.

6. Boosting local business growth in Leicester and Reading

For businesses in Leicester and Reading, the rollout of full-fibre broadband means more than just faster internet. It’s an opportunity to grow and compete in a digital-first economy. It places businesses in Leicester and Reading in a highly competitive position.

7. Cost-effective connectivity for long-term growth

While upgrading to full-fibre broadband may seem like a significant investment, the long-term benefits far outweigh the costs. With faster speeds, increased productivity, and fewer disruptions, businesses can experience improved operational efficiency and better bottom-line performance.

Full fibre can reduce the need for expensive on-site IT infrastructure, as businesses can move more processes to the cloud. This helps cut down on hardware costs and maintenance.
As Reading and Leicester businesses grow, your internet needs will increase. Full-fibre broadband provides the scalability you need to accommodate more employees, devices, and services without additional overhead.

So, quite a lot more than lightning-fast speed!

In today’s hyper-connected world, having a high speed, full-fibre internet connection is no longer a luxury — it’s a necessity. The rollout of full-fibre broadband in Leicester and Reading now provides local businesses with a powerful tool to enhance productivity, improve customer experiences and support future growth.

If you’d like to be one of the many businesses switching to full-fibre broadband today, then why not call us and get started. All calls are free, and we can be contacted on 0800 640 8600.

From 2G to 5G and beyond in IoT

From the beginnings of 2G to the innovations of 5G and beyond, we explore how these generations shape the way we connect and communicate in our ever-evolving digital world, within the realm of Internet of Things (IoT) deployments.

2G Networks 
2G is the second generation of mobile communications. This is also widely known as the first GSM network and is still available in many countries. The 2G network is focused primarily on calling (voice) and SMS messaging.

Adding GPRS (General Packet Radio Service) made it possible to also send data packages based on IP messages at a transmission speed of 9.6 Kbps. At that rate it would take 3 full days to download an HD movie!

Within the 2G network, only one communication technique can be used at a time (using voice and data simultaneously is not possible). Many operators around the world are dismantling or have already dismantled the 2G network to deploy the frequencies for newer mobile generations.

3G Networks 

The 3G network is also known as UMTS. This generation was still focused on calling but offered a faster data connection. Many new technologies were added to this standard, thereby increasing the speed of 3G.

For example, the original 3G had a transmission speed of 384 Kbps in both the uplink and downlink. Later came HSDPA, which increased the downlink speed to 14.4 Mbps and then HSDPA+, which increased the downlink speed further, to 28.8 Mbps.

At the fastest rate available, the same HD movie mentioned above will take 2 minutes to download over HSDPA+.

Most networks have already begun removing 3G services so that these frequencies can be deployed in 4G and 5G networks. This will mean that IoT devices currently using 3G will have to switch to other available network generations.

4G Networks 

4G is based on advanced LTE (Long Term Evolution) technology and provides a secure IP-based solution for new telecommunication services such as IP telephony and mobile internet.

With theoretical speeds of up to 100Mbps, an HD video could be downloaded in 25 seconds at the maximum transfer rate! With 4G there should be no problem using applications for streaming large amounts of data, such as video.

4G is also ‘backwards compatible’ with 2G and 3G technologies, so if you have a 4G device you can generally use 2G/3G where 4G is not available (and where 2G / 3G is still available). 4G is focused on data and not voice, as per the previous generations.

Calling is possible on the 4G network but only with VoLTE (Voice-over-LTE), a form of Voice over IP. If you make a call over a 4G device, the device will switch to the 2G / 3G network to initiate the call and switch back once the call is over. You can try this with your mobile phone and have a look at the icon near your signal indicator that shows the generation of network you are connected to before, during and after the call.

5G Networks

5G is the fifth generation of mobile networks and the technology is still in development. However, most leading economies are already achieving full 5G coverage nationwide as of early 2023.  The technology, unlike previous technologies, is more focused on developing new use cases to bring other applications to the mobile world, which is not possible with current networks.

The theoretical transfer speed of full 5G is 20Gbps. To use the HD video example again, the HD video could be downloaded in 0.1 seconds at full data transfer rate. This is much quicker than the 3 days it would take over a 2G network!

5G abandons backwards compatibility with 2G and 3G and focuses entirely on 4G and 5G support only.

Summary

Connectivity has moved on incredibly and data speeds have allowed the formation of the Internet of Things. As technology speeds improve and, overall, connectivity platforms develop, the internet of things will only continue to grow.

This article was written by our team of IoT experts here at Fidelity Group. We support a wide range of business sectors with our outstanding IoT solution, which includes our market-leading software management platform, vM2M. If you would like to speak to one of our experts to find out how we can help your business, please Click here or call us today on 0800 840 6800.

CNA Awards – Winners of Best Reseller Innovation 2024

We are thrilled to announce that we have been recognised as the winner of the CNA Best Reseller Innovation award 2024! This prestigious honour highlights our commitment to delivering cutting-edge solutions to our customers.

The award judges said: “Fidelity Group’s Anvil offers a unique alternative to traditional software packages in the telecommunications industry by integrating CRM, compliance, billing, accounts, and contract management under one roof, negating the need to move between multiple platforms. Anvil is proven to increase efficiency and reduce costs, allowing companies to run their businesses more effectively. This is underpinned by fully integrated PowerBI reporting.”

What does this award mean?
The Best Reseller Innovation award is given to businesses that introduce a new, innovative solution or product and successfully bring it to market, driving value for end users. It celebrates creativity, forward-thinking, and the ability to solve real-world challenges through technology.
Winning this award is a testament to our team’s dedication to innovation and customer success. This award sets the standard for excellence in the industry.

What made our solution stand out?
At the heart of our success is a deep understanding of our customers’ needs and the rapidly evolving telecoms landscape. Our innovative solution, a business management system called anvil, was developed to tackle the most pressing challenges businesses face today. Some key features of this ground-breaking product include:

Unification – unlike fragmented solutions, Anvil delivers a fully integrated experience that connects multiple operational facets within a single platform. Resellers can manage leads, sales, billing, and customer data without the hassle of switching between disparate tools, boosting efficiency across the board.
End-to-end Workflow – Efficiently manage a large volume of work without switching between platforms, enhancing efficiency, reducing errors and ultimately increasing customer satisfaction.
Compliance – Anvil is designed to meet the latest OFCOM regulations, including support for the One Touch Switching initiative, ensuring that resellers are fully compliant with the latest industry standards, taking the burden off resellers and ensuring that they can operate confidently within the legal frameworks, thereby avoiding costly penalties.
Contract Management System – move away from traditional supplier-file-led invoicing and deliver your invoices on the first day of the month, thereby speeding up payment collection and taking the stress out of monthly cashflow.

The impact on our customers
Our innovative solution has already made a significant impact on our customers, helping them overcome challenges in communication, connectivity, and business operations. Here are some of the benefits our clients have seen:

Increased Efficiency: Streamlining their communications infrastructure has saved customers valuable time and resources.
Cost Savings: Our clients have reported substantial reductions in operational costs, thanks to our scalable pricing models and the elimination of redundant systems.
Enhanced Collaboration: With improved connectivity and communication tools, teams can collaborate more effectively, regardless of location.

Driving the Future of Telecoms Innovation
Winning the Best Reseller Innovation award reinforces our commitment to pushing the boundaries of what’s possible in the telecoms industry. We are not just reselling products, we are shaping the future of communication technologies by delivering powerful, future-proof solutions that enable our customers to thrive in a fast-paced digital world.
Our mission is to continue developing new, forward-thinking products and services that empower businesses to stay connected, competitive and agile. As technology evolves, we remain at the forefront, ready to help our customers navigate the future with confidence.

Looking ahead
As we celebrate this incredible award, we are already focused on the future. With a commitment to innovation and customer success, we will continue to develop our business management system and build on the momentum of this award-winning solution.

If you would like to speak to one of our experts to find out more about anvil, please click here or call us today on 0800 048 4848.

Channel Champions 2024

Fidelity Group, a leader in telecoms and XAAS, has scooped an incredible four prestigious industry awards, highlighting its commitment to excellence and innovation. The awards were announced at the annual Channel Champions event held in Regents Park. The awards recognised the teams which contribute the most to building winning channel organisations.

Fidelity Group’s teams’ awards were spread across four categories:

WINNER – Reseller Sales & Account Management Team

Awarded to the sales or account management team in a reseller/dealer/VAR/SI business, which has shown a consistent record of achievement against KPIs, a readiness to rapidly grasp and sell new solutions and technologies and has provided exemplary account management.

WINNER – Reseller Technical Support & Engineering Team

The judges looked for a consistent record of achievement from a team that has provided customers with exemplary service, has gone the extra mile, when necessary, has explained complex problems in simple language, has educated end users respectfully, has worked calmly and effectively to deadline and has been dedicated to problem resolution.

WINNER – Reseller Billing & Finance Team

The judges looked for a consistent record of achievement from a billing and finance team that has demonstrated the following qualities: Ensured bill runs are managed precisely, effectively and on time; fully understood the operations within an organisation and the challenges colleagues face; acted professionally and effectively as an ambassador of the business; provided accurate financial numbers to aid forecasting, cashflow etc, participated in key deals when necessary.

WINNER – Distributor/ Service Provider Billing & Finance Team

The judges looked for a consistent record of achievement from a billing and finance team that has demonstrated the following qualities: Ensured bill runs are managed precisely, effectively and on time; has fully understood the operations with an organisation and the challenges colleagues face; has acted professionally and effectively as an ambassador of the business; provided accurate financial numbers to aid forecasting, cashflow etc; participated in key deals when necessary.

HIGHLY COMMENDED – Distributor/ Service Provider Executive Leadership Team

The judges looked for a consistent record of achievement from a leadership team that has demonstrated the following qualities: Honestly and openly given staff clear goals and shaped growth plans and objectives accordingly; provided positive training, motivation and incentives; dealt with issues quickly and objectively; identified and helped any struggling staff members; has created a high quality and stimulating work environment; and unlocked staff potential.

With these accolades, Fidelity Group continues to cement its reputation in the telecoms sector. Managing Director, Alan Shraga expressed his gratitude, saying “These awards are a testament to our team’s hard work and dedication. We remain committed to providing the very best service to our partners and delivering exceptional value.”

The Countdown Begins: UK Copper Network Stop Sell Rollout in September 2023

While the widely discussed deadline for the Public Switched Telephone Network (PSTN) switch-off is December 31, 2025, a more immediate deadline warrants your attention. This coming September, the copper network stop-sell rollout will encompass the entire UK. What Does This Mean for Your Business Communications Setup?

The copper network stops sell marks the date when purchasing communication services through the PSTN will cease in an area. If your business relies on services enabled by the PSTN and your contract is set to expire after September 2023, you’ll need to transition to a forward-looking alternative.

It’s essential to be aware that no modifications will be possible to your contract after this date. This means that even if your contract extends beyond 2023, you won’t be able to make any changes to the terms or details of your package. Your only recourse will be to transition to the new generation of internet-enabled services.

Navigating the Transition

For those of you currently using office landlines with wholesale line rental (WLR), there are two viable options:

📞 SIP Trunking: An excellent interim solution that permits businesses to retain their PBX phone system hardware while conducting calls over the internet.

📞 Voice over Internet Protocol (VoIP): Representing the future of telephony, VoIP facilitates voice calls over a digital, internet-enabled phone line. Broadband Adaptation The changes don’t solely impact phone lines—your broadband connection might also be affected. If your business currently utilizes a Fibre to the Cabinet (FTTC) or Asymmetric Digital Service Line (ADSL) broadband connection, it’s time to consider your options:

🖥️ Fibre to the Premise (FTTP): Offering ultrafast fiber-optic broadband that stretches from the exchange to your site. While this option is highly reliable, it’s important to note that it’s not universally accessible yet.

🖥️ Single Order Generic Ethernet Access (SOGEA): A broadband alternative that doesn’t require a phone line, providing up to 80 Mbps speeds.

As the September 2023 deadline approaches, businesses must assess their current communication setups and make the necessary transitions to ensure uninterrupted operations. Embracing these changes will position your organization for seamless communication and enhanced efficiency in the digital age.

Stay connected, stay informed, and stay ahead of the curve. If you have any questions or need guidance on navigating these changes, feel free to contact our team.

Cut Costs and Increase Productivity: 15 Reasons Why You Need Business Mobiles

In today’s highly mobile world, businesses must adapt their communication strategies to meet the demands of a flexible work environment. One effective solution is to provide employees with business mobiles. Not only does this enhance productivity and accessibility, but it also offers a range of other advantages. This article will explore 15 key benefits of using business mobiles, from cost savings to future-proofing your telecoms infrastructure.

Cost-saving: Business mobile contracts can be a cost-effective alternative to individual commercial mobile solutions, reducing overall running costs for your business.
Improved connectivity: Business mobiles keep your staff connected, allowing them to stay in touch with colleagues even when they are on the road or away from their desks.
Pooled data: With business mobile phones, you can have pooled mobile data, enabling usage to be shared among devices and avoiding out-of-bundle charges.
Unified billing: Simplify your billing process by consolidating all mobile contracts into one monthly bill, reducing paperwork and administrative tasks.
High-quality handsets: Business mobile contracts offer a wide range of handset options, allowing you to choose devices that suit your business needs and budget.
Employee perk: Providing employees with their business mobiles is seen as valuable, enabling them to work flexibly and enhancing their work-life balance.
Personalized support: Partnering with Fidelity Group, ensures dedicated account management and in-house support for your business mobiles.
Streamlined network: By moving to business mobiles, you can have all employees on one network, using the same tariff and contract term, simplifying management and reducing complexity.
VoIP mobile app integration: Seamlessly integrate your VoIP telephone system with the VoIP mobile app, enabling remote workers to stay connected with customers and prospects.
Lone worker protection: Business mobile phones provide GPS tracking and emergency contact details, ensuring the safety of remote or on-the-road workers.
Work-from-home capabilities: Business mobiles enable employees to stay connected with colleagues, customers, and prospects while working from home, ensuring seamless communication.
Business continuity: Unify your fleet of mobiles under one account, ensuring consistent communication and easy management, even during unexpected events.
Future-proofing: With the impending 2025 ISDN switch-off and the rise of remote work, business mobiles offer a future-proof solution for your telecoms infrastructure.
Ruggedized phones: For businesses operating in challenging environments, ruggedized mobile phones provide durability and reliability, ensuring they withstand tough conditions.
Flexible working environments: Business mobiles empower employees to work flexibly, whether it’s hot desking, remote working, or commuting, enabling seamless connectivity.

Conclusion

Business mobiles offer many advantages, from cost savings and improved connectivity to future-proofing telecoms infrastructure. By providing your team with business mobiles, you can enhance productivity, streamline communication processes, and adapt to the demands of a mobile business environment. To learn more about how Fidelity Group business mobile solutions can benefit your business, visit our website or contact us today for a free, no-obligation quote. Stay connected and stay ahead with business mobiles.

From Dial Tone to Digital: How the PSTN Switch-Off Will Transform Communication in the UK

Navigating the imminent switch-off of the PSTN/ISDN network in 2025 presents both business challenges and opportunities.

As this event draws closer, companies are left contemplating the transformative impact on their infrastructure and seeking strategies to mitigate potential disruptions to their operations.

To support businesses in this transition, we’ve crafted a comprehensive impact guide, elucidating the hardware that will be affected and outlining seamless upgrade pathways that won’t burden your organization with unnecessary costs.

Embracing the shift from analog systems to fully digital services based on Internet Protocol (IP) may seem intricate at first glance. However, by migrating your EPOS, alarms, telephones, and more to hardware operating on a fiber-based network like VoIP and SIP trunking systems, this transformation can be executed with simplicity and ease.

The What, When, and Why

The Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) are currently intertwined networks responsible for transmitting voice, video, and other data through the UK’s phone lines.
Considering the elevated maintenance expenses and the rapid digital expansion in the UK, BT has proclaimed its intention to terminate these networks by December 2025. This decisive move involves transitioning all communication infrastructure to a more agile and efficient fiber-based system utilizing internet data transfer.

This novel system harnesses the power of the internet to exchange data and has been underway since 2020. For enterprises, this transition signifies that any hardware reliant on the old technology or incompatible with the new framework will cease to function post the switch-off.

The Scope of Impact on Your Business

Outlined below is a roster of the central components within your communication infrastructure that the network termination will impact:

Business Phone Lines: ISDN lines, designed to overcome PSTN limitations, are often utilized by businesses for their telephone services. With the ISDN switch-off, phone hardware operating on ISDN will become non-operational.
Security Alarms: Older signalling systems utilizing direct phone line connections via PSTN or ISDN will cease functioning post-transition.
CCTV: Closed-circuit television surveillance systems that transmit alerts over PSTN when detecting suspicious activity will no longer be functional after the PSTN is decommissioned.
EPOS Machines: Small businesses often connect their Electronic Point of Sale (EPOS) systems to their phone lines, including card machines for financial transactions. PSTN and ISDN discontinuation will sever this connection.
Fax Machines: Facsimile machines sending data via an analog interface to PSTN will lose their ability to transmit information.
Premises Entry/Exit Systems: Security access door panels tied to PSTN through telephone lines will become inactive; however, wireless operation can be implemented as an alternative.

The extensive impact on crucial business systems underscores the necessity of a comprehensive approach. By contacting Fidelity Group concerning the switch-over, you ensure that all these facets are appropriately addressed.

The Effort and Cost of Transition

As a mandatory transformation for all UK businesses before 2025, the consequences of not adopting IP technologies could prove substantially costly and time intensive. Nevertheless, the process of upgrading infrastructure can be streamlined and efficient, offering multiple benefits for your business going forward.

Migration to fiber-based infrastructure and IP technology brings superior speeds and quality, fostering business expansion and heightened productivity. Digital services like VoIP translate to minimal or no phone call costs and enhanced flexibility. Even if your business is bound to an early ISDN contract termination fee, the switch could yield savings of 50-70% on call expenses, eliminating monthly line rentals and reducing ongoing maintenance costs.

Anticipate the Switch-Off: With the 2025 deadline rapidly approaching, it is recommended to prepare for life after ISDN and PSTN in advance, gaining an edge over competitors and accessing enhanced connectivity at a reduced expense.

Our team of experts at Fidelity Group is primed to expedite this process, ensuring a swift, smooth, and stress-free transition. We manage every facet of your IP upgrade, from installation to device monitoring, allowing you to refocus on critical endeavors such as business growth.

Download our 5 Step Best practice plan.

The Advantages of VoIP: Making the Right Choice for Your Business Phone System Introduction

The world of telephony is rapidly evolving, and Voice over Internet Protocol (VoIP) is at the forefront of this transformation. As businesses move away from traditional copper wire networks, hosted VoIP telephony is becoming increasingly popular. In this comprehensive guide, we will explore the advantages of VoIP, helping you make an informed decision for your business phone system.

Advantages of VoIP

1. Cost-effective Communication: VoIP significantly reduces communication costs compared to traditional landlines. Savings of up to 90% can be achieved, making it an ideal choice for startups and smaller businesses with budget constraints. The elimination of on-premise hardware and the ability to conduct video calls enable global communication without the fear of expensive phone bills.

2. Effective Hybrid Working Models: With the rise of remote and hybrid work, VoIP’s cloud-based nature allows seamless collaboration from anywhere with a strong internet connection. Employees can use their VoIP numbers through softphones and mobile devices, ensuring greater accessibility and flexibility.

3. Future-proof and Scalable: VoIP systems are highly adaptable and scalable, accommodating business growth without requiring major hardware changes. They are prepared for upcoming industry changes, such as the PSTN Switch Off, ensuring long-term relevance. Built-in redundancy and disaster recovery capabilities further ensure business continuity.

4. Advanced, User-friendly Features: VoIP offers a range of advanced functionalities, including call management and high-quality video conference calls, enhancing communication experiences for both customers and employees. User-friendly platforms minimize the need for extensive training, boosting overall productivity.

5. Enhanced Security: Modern VoIP systems implement advanced security measures, such as encryption, identity management, and Two-Factor Authentication (2FA), ensuring data privacy compliance. Live notifications and reporting provide added layers of security for businesses of all sizes.

6. Seamless Collaboration and Multitasking: VoIP enables efficient multitasking and collaboration, allowing employees to send files while on calls, streamlining processes, and fostering stronger customer relationships.

Conclusion

VoIP presents many advantages, making it an enticing option for businesses looking to modernize their communication infrastructure. With careful planning, a reliable internet connection, and robust security measures, businesses can harness the power of VoIP to drive success and growth.

If you’re considering implementing a VoIP phone system, explore trusted VoIP solutions that align with your business needs and goals. Embrace the possibilities of closer collaboration, enhanced customer experiences, and the many benefits VoIP can bring to your organization.

Our team eagerly anticipates your call, ready to empower your organization with improved communication. Reach out to us without delay and ignite the transformation today.

What is Hosted VoIP?

In the dynamic realm of modern business, effective communication is paramount for achieving success. To maintain a competitive edge, businesses must possess dependable and streamlined communication systems that can flexibly accommodate their changing requirements. This is precisely where Hosted VoIP emerges as a game-changer.

In this article, we will delve into the concept of Hosted VoIP and its potential to transform the way businesses communicate.

#Understanding VoIP

Before delving into the specifics of Hosted VoIP, let’s first grasp the fundamentals of VoIP. VoIP, short for Voice over Internet Protocol, is a technology that enables voice communication over the internet rather than traditional telephone lines. Instead of relying on conventional phone networks, VoIP converts voice signals into digital data packets and transmits them over the internet.

VoIP has experienced a surge in popularity in recent years due to its cost-effectiveness, flexibility, and advanced features. It empowers businesses to make and receive calls using their existing internet connection, eliminating the need for separate phone lines. This not only reduces communication expenses but also offers enhanced scalability and mobility.

The Evolution of VoIP: Hosted VoIP

While VoIP itself is a transformative technology, Hosted VoIP takes it to the next level. Hosted VoIP, also referred to as Cloud PBX (Private Branch Exchange), is a service where a third-party provider hosts and manages the VoIP infrastructure. This eliminates the need for businesses to invest in costly on-premises equipment or concern themselves with maintenance and upgrades.

With Hosted VoIP, businesses gain access to a wide array of advanced communication features without the burden of infrastructure management. These features encompass call forwarding, voicemail, auto-attendant, call recording, and more. Furthermore, Hosted VoIP seamlessly integrates with other business applications, such as customer relationship management (CRM) systems, amplifying productivity and efficiency. Benefits of Hosted VoIP Hosted VoIP presents numerous compelling advantages that make it an appealing choice for businesses of all sizes. Let’s delve deeper into these benefits:

Cost Savings: By harnessing the power of the internet for voice communication, businesses can significantly reduce their phone expenses. Hosted VoIP eliminates the need for separate phone lines and slashes long-distance charges, resulting in substantial cost savings.
Scalability: With Hosted VoIP, businesses can effortlessly scale their communication systems to align with their evolving needs. Whether expanding operations or downsizing, adding or removing phone lines becomes a seamless process.
Flexibility and Mobility: Hosted VoIP empowers employees to make and receive calls from anywhere with an internet connection. This flexibility enables businesses to embrace remote work and ensures seamless communication across multiple locations.
Advanced Features: Hosted VoIP offers a rich array of advanced features that enhance communication and collaboration. Features like call forwarding, voicemail-to-email, and virtual receptionist enable businesses to deliver exceptional customer service and streamline internal communication.
Reliability: Hosted VoIP providers prioritize high uptime and reliability by leveraging redundant data centers and robust network infrastructure. This ensures uninterrupted communication, even during unforeseen circumstances, allowing businesses to operate without disruptions.

Conclusion Hosted VoIP is transforming business communication with its cost-effectiveness, flexibility, and rich feature set. By embracing this solution, businesses can streamline their communication processes, boost productivity, and deliver outstanding customer experiences. If you’re seeking to elevate your business communication, it’s time to explore the potential of Hosted VoIP.

To delve deeper into the world of Hosted VoIP and discover how it can revolutionize your business communication, visit Fidelity Group’s dedicated Voice over Internet Protocol page.

Energizing Insights: Latest Energy News & Pricing in the UK

The energy market has experienced significant fluctuations recently, impacting the energy price cap and government support schemes. In this blog, we’ll provide you with the latest updates on the energy price cap, the Energy Price Guarantee, the Energy Bills Support Scheme, and more. Additionally, we’ll offer helpful energy-saving tips and discuss the reasons behind the high energy prices.

Controlled Power Outages: To manage electricity shortages during peak demand, controlled power outages may be introduced. The country is divided into 18 areas (Rota Load Block Alpha Identifiers), which may experience temporary power cuts in rotation to ensure fairness. During such events, refer to powercut105.com for up-to-date information and contact your network operator for critical electricity supply needs.
Renewable Energy Surges: A Ray of Hope The UK has made significant strides towards a cleaner energy future by embracing renewable sources. In the latest news, renewable energy generation has hit a record high, with wind and solar power contributing substantially to the grid. This surge in renewable energy reduces carbon emissions, enhances energy security, and fosters a sustainable energy ecosystem.
Energy Price Caps: A Balancing Act: The UK government recently announced adjustments to energy price caps, aiming to balance consumer interests with fair returns for suppliers. This measure seeks to protect vulnerable consumers from excessive energy bills while ensuring the viability of energy providers.
Investment in Offshore Wind Projects: The UK’s commitment to offshore wind energy remains strong, with several new projects receiving significant investment. These initiatives are expected to bolster the country’s clean energy capacity, decrease dependency on fossil fuels, and drive economic growth in the renewables sector. The increased scale of offshore wind projects also presents potential cost reductions in the long term.
Smart Grid Technologies: Empowering Energy Management: Integrating innovative grid technologies is transforming the energy landscape in the UK. With real-time monitoring, demand-response capabilities, and automated systems, smart grids empower consumers to make informed energy choices, reduce peak-hour consumption, and optimize energy usage. These advancements are expected to enhance energy efficiency and reduce costs for businesses and homeowners.
The Rise of Electric Vehicles (EVs): The UK’s drive towards sustainable transportation is evident in the surge of electric vehicles on its roads. With the government’s support for EV adoption, the demand for electric cars has risen, leading to the expansion of charging infrastructure across the country. As the EV market grows, we can anticipate a positive impact on carbon emissions and reduced reliance on traditional fuel sources.

Conclusion

The energy sector in the UK is undergoing significant transformations, driven by a commitment to sustainability, technological advancements, and evolving consumer preferences. From renewable energy milestones to investment in offshore wind projects and the growth of electric vehicles, the country is paving the way for a greener and more cost-effective energy future.

Keeping an eye on energy pricing trends is essential for consumers and businesses to make informed decisions about their energy consumption. As the UK continues its journey towards a cleaner and more efficient energy landscape, staying informed about the latest energy news and developments will empower individuals and businesses to play an active role in shaping a sustainable future.

Fidelity Group offer more than just procurement services; we are one of the UK’s top utilities and energy consultants, providing a comprehensive range of services. The best part? You hardly have to do a thing. We assist our clients in maximising the value from their energy contracts, decreasing their energy usage, minimising their carbon footprint, and ensuring their bills are accurate. We take the hassle out of managing energy contracts and oversee the entire process from beginning to end.

How to save Energy – Tips

Upgrade to LED Lighting: Replace traditional bulbs with energy-efficient LED lights to significantly reduce electricity consumption.
Install Smart Thermostats: Use programmable or smart thermostats to regulate heating and cooling, ensuring optimal temperatures during business hours and energy-saving settings during off-hours.
Unplug Idle Devices: Encourage employees to unplug chargers, printers, and other electronic devices when not in use to prevent standby power consumption.
Implement Energy Audits: Conduct regular energy audits to identify areas where energy consumption can be reduced and implement appropriate energy-saving measures.
Use Energy-Efficient Equipment: Invest in energy-efficient office equipment such as computers, printers, and copiers that bear the ENERGY STAR label.
Optimize HVAC Systems: Keep HVAC systems well-maintained and replace old units with energy-efficient models to reduce heating and cooling costs.
Promote Telecommuting: Encourage remote work or flexible hours to reduce the need for office space and save on heating, cooling, and lighting expenses.
Insulate Buildings: Properly insulate doors, windows, and walls to improve energy efficiency and maintain comfortable indoor temperatures.
Encourage Energy Awareness: Educate employees about energy-saving practices and promote a workplace energy conservation culture.
Utilize Natural Light: Arrange workspaces to maximize natural light exposure, reducing the need for artificial lighting during daylight hours.

By adopting these energy-saving tips, businesses in the UK can reduce their carbon footprint and save on energy costs, contributing to a more sustainable future.

Category: Business

High-speed broadband in Leicester and Reading

1. Enhanced productivity and efficiency

2. Reliability

4. Improved security

5. Full-Fibre supports digital transformation

6. Boosting local business growth in Leicester and Reading

7. Cost-effective connectivity for long-term growth

From 2G to 5G and beyond in IoT

From the beginnings of 2G to the innovations of 5G and beyond, we explore how these generations shape the way we connect and communicate in our ever-evolving digital world, within the realm of Internet of Things (IoT) deployments.

CNA Awards – Winners of Best Reseller Innovation 2024

Channel Champions 2024

WINNER – Reseller Sales & Account Management Team

WINNER – Reseller Technical Support & Engineering Team

WINNER – Reseller Billing & Finance Team

WINNER – Distributor/ Service Provider Billing & Finance Team

HIGHLY COMMENDED – Distributor/ Service Provider Executive Leadership Team

The Countdown Begins: UK Copper Network Stop Sell Rollout in September 2023

Cut Costs and Increase Productivity: 15 Reasons Why You Need Business Mobiles

Conclusion

From Dial Tone to Digital: How the PSTN Switch-Off Will Transform Communication in the UK

The Advantages of VoIP: Making the Right Choice for Your Business Phone System Introduction

Advantages of VoIP

Conclusion

What is Hosted VoIP?

#Understanding VoIP

The Evolution of VoIP: Hosted VoIP

Energizing Insights: Latest Energy News & Pricing in the UK

Conclusion

How to save Energy – Tips

Testimonials

What our customers have to say.

In the Media

Press releases, blogs and videos

Our digital phone systems in Wales

How is IoT is transforming the transportation and logistics sector

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