Channel Champions 2025

We are thrilled to announce that Fidelity Group has won three prestigious awards at this year’s Channel Champions 2025 UK awards!

  • Reseller/Service Provider Executive Leadership Team
  • Reseller Billing and Finance Team
  • Service Provider Billing and Finance Team

These accolades are a testament to the incredible work and dedication of our teams across the business. From strategic leadership to operational excellence, our people continue to go above and beyond to deliver outstanding results for our clients and partners.

The Channel Champions Awards celebrate the very best in the UK technology industry, recognising those who demonstrate commitment, innovation and excellence in every facet of their organisation. To be recognised across these diverse categories is an incredible honour.

We’re immensely proud of our teams and grateful to our partners and clients for their continued trust and support. Your confidence in us inspires everything we do, and we remain committed to delivering exceptional service, innovative solutions, and lasting value.

A heartfelt thank you to Channel Champions for this recognition. We’re excited for what’s ahead and look forward to building on this success in the months and years to come.

Here’s to continued growth, strong partnerships, and shared success!

About Fidelity Group:

Fidelity Group is a leading provider of innovative solutions in the UK. With a strong focus on customer satisfaction, we deliver cutting-edge technology and exceptional service to help businesses thrive in today’s competitive landscape. Our dedicated teams are committed to understanding our clients’ needs and providing tailored solutions that drive growth and success.

Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

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If you’d like to find out more, why not call us now on 0800 840 6800 or simply fill in our contact form below and we’ll be in touch.

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