The Evolution of Merchant Payments

Merchant payments in the United Kingdom have witnessed a significant evolution, driven by the need for seamless and convenient transaction experiences. As businesses strive to meet the expectations of their customers, it is crucial to stay abreast of the latest trends, leverage key statistics, and make informed decisions.

In this blog post, we will delve into the evolution of merchant payments in the UK, and present relevant statistics that shed light on the current state of this dynamic industry.

Contactless Payments

The UK has seen a rapid increase in contactless payments, with the value expected to reach £1.6 trillion by 2024, boasting a compound annual growth rate (CAGR) of 13.5% from 2019 to 2024.

This growth is attributed to the widespread use of tap-and-go payments, enabled by technologies such as NFC and mobile wallets.

E-commerce Payments

The boom in e-commerce has reshaped the UK’s merchant payment landscape. Online retail sales are predicted to surpass £200 billion by 2024, highlighting the importance of secure and efficient digital payment solutions. Secured payment gateways play a crucial role in enabling seamless transactions and fostering customer trust.

Mobile Payments

The UK’s mobile payment market is revolutionizing business operations and customer transactions. With a projected value of £573 billion by 2025, the market’s growth is fuelled by the ubiquity of smartphones and the convenience of mobile payments. In-app payments have also gained traction, accounting for a significant share of total mobile transactions.

Conclusion

The landscape of merchant payments in the UK has undergone a remarkable transformation, keeping pace with technological innovations and shifting consumer preferences. This blog post emphasizes the increasing prominence of contactless payments, the remarkable rise in e-commerce transactions, and the burgeoning popularity of mobile payment solutions within the UK market. As a leader in payment solutions, Fidelity Group provides an all-encompassing range of services that allow businesses to optimize transactions and create unparalleled customer experiences. By concentrating on contactless and mobile payments, robust security protocols, efficient checkout procedures, data-driven intelligence, and exceptional customer assistance, Fidelity Group enables merchants to thrive in this dynamic environment.

Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

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