Fidelity Group Reveals New Brand Identity – Empowering everything as a service (Xaas)

Fidelity Group, a leader in creating customer inspired technology and communication services since 2008, announced the launch of its new corporate brand identity. These changes come at a time when the company is evolving its service offerings and expanding its reach across the UK.

“Since inception, Fidelity has successfully diversified and scaled its service offerings while broadening their footprint across the UK,” said Greg Sellars, Group Head of Marketing of Fidelity. “Our new brand identity reflects our market-leading position and demonstrates the comprehensive services that we bring to our customers and partners.

Fidelity’s goal is to lead change within the telecoms industry and bring the X factor back into business. They want to empower companies to adopt new technologies and cloud solutions for greater efficiency, business optimisation and cost saving.

“While our name remains the same, our logo and website have changed significantly to better represent who Fidelity is and what we bring to the market for our customers and partners,” commented Alan Shraga, Managing Director at Fidelity Group. “Our new identity is innovative, forward-thinking, and customer centric – words we would use to describe not only our image but also the services that we provide to our customers and partners.

Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

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