Fidelity Group News

Struggling to generate new broadband leads? We’re here to help.

Looking for the best business mobile phone contracts in 2025 is more competitive

Energy Market – prices have dipped – tell your customers now!

Energy prices have dipped again – making now a perfect time to help your customers lock in competitive rates. This...

IoT opportunity – Big Growth, Bigger Earnings

We’re seeing strong growth in our IoT partner sales – and we want to help you take advantage of it...

Collaborate to Webex – Final Call

Still have customers on Collaborate? Time is running out to migrate them to Webex. This platform delivers a packed feature...

EE is Here!

We’re excited to confirm our new partnership with EE, the UK’s fastest and most widely used mobile network. If you...

End of Sale notification – Poly HP VVX150

As part of our ongoing updates to the Gamma handset range, we wanted to let you know that we are...

Fidelity Group channel partner hosted telephony showcase webinar

We recently hosted our first in a series of showcase webinars, where Mark Grice presented the full Fidelity Group hosted...

We’ve got an amazing F1 Incentive for you with an invite to Silverstone and the British Grand Prix!

If you’ve missed our emails, then you’ll be behind the curve on the start to our F1 competition – but...

WEBINAR: IT services + telecoms – the profit you’re missing!

Join us and many other IT businesses as we delve into the lucrative world of IT and telecoms partnering. This...

WEBINAR: IoT Unleashed – How IoT partnering is driving business expansion and success in 2025

This fascinating and highly engaging webinar is presented by Fidelity Group’s Head of Operations and IoT expert, Donnovan Labuschagne and Fidelity Group’s Head...

Fidelity Partner Survey 2025

Every year we aim to improve our service to you, our partners and, to this end, we undertook our annual...

Introducing SKY Broadband Services – Expanding Your Network Reach!

We’re thrilled to announce that Fidelity has partnered with SKY Broadband to bring you a fully aligned suite of broadband...

Fidelity Group partners unlock more value with Microsoft Operator Connect

In today’s fast-moving business landscape, effective communication is key to success. As more businesses look to simplify and streamline their...

Horizon with AI

We’re excited to announce that Gamma Horizon is now fully integrated with Cisco Webex, replacing the legacy Collaborate mobile and...

Energy drives client to £30k commission payment

At our partner day back in June, I shared with some of you who don’t currently sell Energy why I...

NEW – Record Teams and phone calls on one platform

We’re about to launch two fantastic new products that will revolutionise the way businesses view Microsoft Teams from a business...

NEW – iPECS now with AI and more!

As you are aware, you now have access to this great product which allows you to be even more agnostic...

Goodbye Collaborate. Hello Webex!

Horizon with Cisco Webex is Gamma’s new unified communications solution. The all-in-one platform combines high-definition voice and video calling, messaging,...

NEW anvil partner hub launches

I have spoken about this in the last couple of updates because I am genuinely excited and proud about the...

What our customers have to say.

★ ★ ★ ★ ★

George

/Business Manager

I used to be a customer of one of the major UK networks. Billing or tech queries took a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

★ ★ ★ ★ ★

AA Lighting Group.

/Business Manager

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

★ ★ ★ ★ ★

Emma

/Business Manager

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

★ ★ ★ ★ ★

George Serbanescu

/Business Manager

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

★ ★ ★ ★ ★

Gwen S

/Business Manager

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

★ ★ ★ ★ ★

Julia Connely

/Business Manager

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

★ ★ ★ ★ ★

Mac McGlone

/Business Manager

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

★ ★ ★ ★ ★

Richard Davies

/Business Manager

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

★ ★ ★ ★ ★

Matthew Finn

/Business Manager

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

★ ★ ★ ★ ★

Neeta Patel

/Business Manager

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

★ ★ ★ ★ ★

Mike Hawkes

/Business Manager

Great company, helpful and always available when required.

★ ★ ★ ★ ★

Kevin Dowling

/Business Manager

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

Partner Alert News

Struggling to generate new broadband leads? We’re here to help.

Energy Market – prices have dipped – tell your customers now!