EE SIM Sales – A roaring start!

EE SIM Sales – A roaring start!

You asked – we delivered. And you responded!

Our launch of EE mobile tariffs has been met with a fantastic reaction across the partner community – thank you to everyone who has already jumped in with marketing campaigns, call-out days and deal wins.

With the UK’s fastest and most widely used mobile network now available – alongside all other major networks on one single bill – this is an unbeatable proposition.

Not involved yet? Speak to your BDM today and find out how to get started.

FREE call out days

Unlock the Potential in Your Base – Telecoms, Broadband & Mobiles

Are there customers in your base who haven’t yet been introduced to Fidelity’s full portfolio? Or perhaps they’re only taking one or two services? Did you know that on average, our active customers take 3.4 different products from us?

Let us help you realise the full value in your existing estate. Book in a call-out day – either remotely or from your offices – and we’ll do the legwork on your behalf. We’ll engage new and existing customers with relevant telecoms, broadband and mobile propositions that drive real results.

What we can guarantee is a day full of energy, engagement – and new business opportunities.

To find out more, speak to your BDM or contact us directly.

Important information about data security

KYC Information – Quick & Secure Submission

As part of our ongoing commitment to data security and compliance and following updates from several upstream suppliers, you’ll shortly receive an email request for additional KYC (Know Your Customer) information.

This is a standard industry requirement and helps ensure we maintain the highest standards across our partner network.

The process is quick, secure and only needs to be completed once – we appreciate your cooperation.

Struggling to generate new broadband leads? We’re here to help. 

We’re offering all our partners exclusive access to recent exchange activation data – a powerful tool to uncover new opportunities. This data will show you all the businesses in your area that now have the option to upgrade their connectivity to full fibre high speed broadband 

 
This initiative requires a business and call-out plan, so speak to Mark and his team to get started. 

The leads are free. Let’s build your pipeline. 

Energy Market – prices have dipped – tell your customers now!

Energy prices have dipped again – making now a perfect time to help your customers lock in competitive rates.

This drop gives you a strong reason to speak to them – especially to customers still undecided.

Electricity Market Prices

Gas Market Prices

However, don’t delay while prices are currently favourable, long-term risks like supply limitations and infrastructure constraints remain. For customers with contracts ending this year, now is the time to act.

IoT opportunity – Big Growth, Bigger Earnings

We’re seeing strong growth in our IoT partner sales – and we want to help you take advantage of it if you haven’t already. The train is departing and we’d love you to jump on it with us.

We’ve created a quick guide: How to qualify IoT opportunities, which breaks down where to look, what to ask, and how to convert.

Click here to view

Speak to your ACM for access and coaching – this is a revenue stream with significant potential.

Collaborate to Webex – Final Call

Still have customers on Collaborate? Time is running out to migrate them to Webex.

This platform delivers a packed feature list including:

…and significantly increased earning potential.

Upgrade now and unlock more value for you and your customers.

EE is Here!

We’re excited to confirm our new partnership with EE, the UK’s fastest and most widely used mobile network. If you missed the original announcement, now’s the time to take notice.

You can now offer all four major UK networks through your partnership with Fidelity Group – all on a single bill and with market-leading commercials.

With pricing from just £9.00 per month, our mobile proposition means none of your csutomers are out of reach. It’s your chance to win more mobile business and grow your revenue.

See how EE compares with Vodafone, Virgin and Three

End of Sale notification – Poly HP VVX150

As part of our ongoing updates to the Gamma handset range, we wanted to let you know that we are approaching the end of sale for the Poly (HP) VVX150.

While this device will continue to be fully supported by both Poly and Gamma in line with our device lifecycle policies, stock is now limited and once current stock is depleted, the VVX150 will no longer be available to order via the Gamma Portal.

What this means for you

Horizon Orders: We recommend transitioning to the Poly (HP) Edge E100, now available to order. This modern device is designed to meet the needs of entry-level users while offering a great feature set.

If you need support or would like to explore any of the topics above in more detail, please contact your Account Manager.

Fidelity Group Partner Programme – Your Growth Is Our Mission

We’ve got an amazing F1 Incentive for you with an invite to Silverstone and the British Grand Prix!

If you’ve missed our emails, then you’ll be behind the curve on the start to our F1 competition – but it’s not too late.

All you have to do is sell just 20 Horizon hosted telephony licences between 1 May and 30 June 2025 and you’ll earn a VIP ticket to the British Grand Prix at Silverstone on Friday 4 July.

This is not just any race day; it’s a full VIP hospitality experience!

With only 8 spots available, it’s first to the finish line so get going! Speak to your account manager today.

Terms and conditions apply. This incentive is only applicable for net new customers

Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

Connect with us

If you’d like to find out more, why not call us now on 0800 840 6800 or simply fill in our contact form below and we’ll be in touch.

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