Category: Partner Alert

Don’t forget! We’ve officially launched the brand-new LG Ericsson iPECS hosted telephony solution into our portfolio – and we want you to be at the forefront of it!

To support your success, we’re introducing two exciting incentives:

iPECS Hosted Telephony Launch Incentive

Sell iPECS licences this quarter and earn credit rewards:

20 Licences – £400 credit
30 Licences – £600 credit
40 Licences – £800 credit

✔️ Live iPECS Launch Webinar: On Tuesday 9 July @ 11am we’ll be running an exclusive new webinar to tell give you all the information you need to help you sell in this fantastic new product.

✔️ 1:1 Office-Based Training: Book a personalised session with your BDM to help you really drive this opportunity

T&Cs apply & opt in required. Please speak to your BDM for full details.

📱 Mobile SIM Sales Incentive – Q3 Only!

Earn £10 cash bonus per SIM on all new mobile connections activated in Q3.

Key details:

• Applies to all new connections between 1 July – 30 September 2025
• Minimum of 30 connections to qualify
• No upper limit – the more you sell, the more you earn

Opt in required. Speak to your BDM to get started. T&Cs apply.

Whether it’s hosted telephony or mobile, this is your chance to boost your earnings, engage your customers, and make Q3 your strongest quarter yet.

Want to discuss opportunities or book your iPECS training? Just reply to this email or contact your BDM today.

Let’s make Q3 a big one

We have updated our payment process for Partners.

If your customers registered email domain is a non-business domain (e.g., Gmail, iCloud, Yahoo), all payments will now be processed on a residual basis moving forward. This change is due to the high levels of fraud and COTs we see within this customer subset and ensures alignment with our business policies and security standards.

For more information or to discuss how this may affect you, please contact your Business Development Manager (BDM). They will be happy to assist you with any questions or provide guidance on updating your registered details if necessary

Formula 1 Incentive

Congratulation to all our winners! It’s going to be an amazing day at Silverstone on the 4 July, with a full VIP experience. Thank you to everyone who took part in the competition, we had an incredible uptake but in the end, there could only be a limited number of winners and the first ones to secure 20 Horizon seats took the spoils.

If you missed out, don’t worry, we’ll be launching new incentives shortly.

EE SIM Sales – A roaring start!

You asked – we delivered. And you responded!

Our launch of EE mobile tariffs has been met with a fantastic reaction across the partner community – thank you to everyone who has already jumped in with marketing campaigns, call-out days and deal wins.

With the UK’s fastest and most widely used mobile network now available – alongside all other major networks on one single bill – this is an unbeatable proposition.

Not involved yet? Speak to your BDM today and find out how to get started.

Unlock the Potential in Your Base – Telecoms, Broadband & Mobiles

Are there customers in your base who haven’t yet been introduced to Fidelity’s full portfolio? Or perhaps they’re only taking one or two services? Did you know that on average, our active customers take 3.4 different products from us?

Let us help you realise the full value in your existing estate. Book in a call-out day – either remotely or from your offices – and we’ll do the legwork on your behalf. We’ll engage new and existing customers with relevant telecoms, broadband and mobile propositions that drive real results.

What we can guarantee is a day full of energy, engagement – and new business opportunities.

To find out more, speak to your BDM or contact us directly.

KYC Information – Quick & Secure Submission

As part of our ongoing commitment to data security and compliance and following updates from several upstream suppliers, you’ll shortly receive an email request for additional KYC (Know Your Customer) information.

This is a standard industry requirement and helps ensure we maintain the highest standards across our partner network.

The process is quick, secure and only needs to be completed once – we appreciate your cooperation.

We’re offering all our partners exclusive access to recent exchange activation data – a powerful tool to uncover new opportunities. This data will show you all the businesses in your area that now have the option to upgrade their connectivity to full fibre high speed broadband 

 
This initiative requires a business and call-out plan, so speak to Mark and his team to get started. 

The leads are free. Let’s build your pipeline. 

Energy prices have dipped again – making now a perfect time to help your customers lock in competitive rates.

This drop gives you a strong reason to speak to them – especially to customers still undecided.

However, don’t delay while prices are currently favourable, long-term risks like supply limitations and infrastructure constraints remain. For customers with contracts ending this year, now is the time to act.

We’re seeing strong growth in our IoT partner sales – and we want to help you take advantage of it if you haven’t already. The train is departing and we’d love you to jump on it with us.

We’ve created a quick guide: How to qualify IoT opportunities, which breaks down where to look, what to ask, and how to convert.

Click here to view

Speak to your ACM for access and coaching – this is a revenue stream with significant potential.

Still have customers on Collaborate? Time is running out to migrate them to Webex.

This platform delivers a packed feature list including:

…and significantly increased earning potential.

Upgrade now and unlock more value for you and your customers.