As many of you may be aware, the Public Switched Telephone Network (PSTN) is set to be closed down by BT in December 2025. As part of the ongoing effort to transition away from WLR and towards newer, more advanced technologies such as Fibre-to-the-Premises (FTTP), Openreach has recently announced that it will stop the sale of legacy analogue services in 51 additional exchange locations across the UK. This means that Openreach will no longer offer or support the WLR product, which relies on the PSTN.
This “stop sell” will impact new supply, including order journeys such as working line takeovers, migrations, Communications Provider (CP) transfers, and more.
Openreach has undergone trials in Salisbury and Mildenhall to test the process and has also started phasing out the sale of analogue phone lines within exchange areas that have achieved an agreed level of full fibre coverage.
With the PSTN network set to be closed down by the end of December 2025, businesses and individuals must consider upgrading their communication systems now to avoid a last-minute rush and potential price increases.
Fidelity Group guarantees a seamless migration to advanced business connectivity, and we encourage businesses to schedule their switch-over today. Stay informed and stay ahead of the changes to ensure a smooth transition. Don’t hesitate to contact us if you have any questions or concerns about these changes and how they may impact your business.