PREMIUM Enhanced Broadband Installation Options

Site TypePrimary_DescSecondary_Desc
CommercialCommercialCommercial general
AgriculturalCommercialAgricultural
Church Hall / Religious Meeting Place / HallCommercialCommunity Services
Community Service Centre / OfficeCommercialCommunity Services
Boarding / Guest House / Bed And Breakfast / Youth HostelCommercialHotel / Motel / Boarding / Guest House
Holiday Let/Accomodation/Short-Term Let Other Than CH01CommercialHotel / Motel / Boarding / Guest House
Hotel/MotelCommercialHotel / Motel / Boarding / Guest House
Industrial Applicable to manufacturing, engineering, maintenanceCommercialIndustrial Applicable to manufacturing, engineering, maintenance, storage / wholesale distribution and extraction sites
Workshop / Light IndustrialCommercialIndustrial Applicable to manufacturing, engineering, maintenance, storage / wholesale distribution and extraction sites
Servicing GarageCommercialIndustrial Applicable to manufacturing, engineering, maintenance, storage / wholesale distribution and extraction sites
Warehouse / Store / Storage DepotCommercialIndustrial Applicable to manufacturing, engineering, maintenance, storage / wholesale distribution and extraction sites
Leisure – Applicable to recreational sites and enterprisesCommercialLeisure – Applicable to recreational sites and enterprises
Holiday / CampsiteCommercialLeisure – Applicable to recreational sites and enterprises
Holiday AccommodationCommercialLeisure – Applicable to recreational sites and enterprises
Youth Organisation CampCommercialLeisure – Applicable to recreational sites and enterprises
LibraryCommercialLeisure – Applicable to recreational sites and enterprises
Reading RoomCommercialLeisure – Applicable to recreational sites and enterprises
Museum / GalleryCommercialLeisure – Applicable to recreational sites and enterprises
Recreational / Social ClubCommercialLeisure – Applicable to recreational sites and enterprises
MedicalCommercialMedical
DentistCommercialMedical
General Practice Surgery / ClinicCommercialMedical
Vet / Animal Medical TreatmentCommercialAnimal Centre
OfficeCommercialOffice
Office / Work StudioCommercialOffice
Retail Service AgentCommercialRetail
Public House / Bar / NightclubCommercialRetail
BarCommercial
NightclubCommercial
Public HouseCommercial
Restaurant / CafeteriaCommercialRetail
Shop / ShowroomCommercialRetail
Other Licensed Premise / VendorCommercialRetail
Off-licenceCommercial
Fast Food Outlet / Takeaway (Hot / Cold)CommercialRetail
LandLandLand general
Additional organisation within a premisesOther (Ordnance Survey Only)
Additional Mail / Packet AddresseeOther (Ordnance Survey Only)Royal Mail Infrastructure
Parent ShellParent Shell
Property ShellParent ShellProperty Shell
Place Of WorshipObject of InterestPlace Of Worship
ChurchObject of InterestPlace Of Worship
Testimonials

What our customers have to say.

★ ★ ★ ★ ★
George

/Business Manager

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

★ ★ ★ ★ ★
AA Lighting Group.

/Business Manager

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

★ ★ ★ ★ ★
Emma

/Business Manager

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

★ ★ ★ ★ ★
George Serbanescu

/Business Manager

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

★ ★ ★ ★ ★
Gwen S

/Business Manager

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

★ ★ ★ ★ ★
Julia Connely

/Business Manager

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

★ ★ ★ ★ ★
Mac McGlone

/Business Manager

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

★ ★ ★ ★ ★
Richard Davies

/Business Manager

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

★ ★ ★ ★ ★
Matthew Finn

/Business Manager

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

★ ★ ★ ★ ★
Neeta Patel

/Business Manager

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

★ ★ ★ ★ ★
Mike Hawkes

/Business Manager

Great company, helpful and always available when required.

★ ★ ★ ★ ★
Kevin Dowling

/Business Manager

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

In the Media

Press releases, blogs and videos

We did it! – Winners of Best Reseller Business Transformation at the Comms National Awards!

September 29, 2025

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Why managing IoT SIMs matters for security camera providers

September 16, 2025

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Connect with us

If you’d like to find out more, why not call us now on 0800 840 6800 or simply fill in our contact form below and we’ll be in touch.

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