We’re offering all our partners exclusive access to recent exchange activation data – a powerful tool to uncover new opportunities. This data will show you all the businesses in your area that now have the option to upgrade their connectivity to full fibre high speed broadband
This initiative requires a business and call-out plan, so speak to Mark and his team to get started.
The leads are free. Let’s build your pipeline.
Energy prices have dipped again – making now a perfect time to help your customers lock in competitive rates.
This drop gives you a strong reason to speak to them – especially to customers still undecided.
However, don’t delay while prices are currently favourable, long-term risks like supply limitations and infrastructure constraints remain. For customers with contracts ending this year, now is the time to act.
We’re seeing strong growth in our IoT partner sales – and we want to help you take advantage of it if you haven’t already. The train is departing and we’d love you to jump on it with us.
We’ve created a quick guide: How to qualify IoT opportunities, which breaks down where to look, what to ask, and how to convert.
Speak to your ACM for access and coaching – this is a revenue stream with significant potential.
Still have customers on Collaborate? Time is running out to migrate them to Webex.
This platform delivers a packed feature list including:
…and significantly increased earning potential.
Upgrade now and unlock more value for you and your customers.
We’re excited to confirm our new partnership with EE, the UK’s fastest and most widely used mobile network. If you missed the original announcement, now’s the time to take notice.
You can now offer all four major UK networks through your partnership with Fidelity Group – all on a single bill and with market-leading commercials.
With pricing from just £9.00 per month, our mobile proposition means none of your csutomers are out of reach. It’s your chance to win more mobile business and grow your revenue.
See how EE compares with Vodafone, Virgin and Three
As part of our ongoing updates to the Gamma handset range, we wanted to let you know that we are approaching the end of sale for the Poly (HP) VVX150.
While this device will continue to be fully supported by both Poly and Gamma in line with our device lifecycle policies, stock is now limited and once current stock is depleted, the VVX150 will no longer be available to order via the Gamma Portal.
What this means for you
Horizon Orders: We recommend transitioning to the Poly (HP) Edge E100, now available to order. This modern device is designed to meet the needs of entry-level users while offering a great feature set.
If you need support or would like to explore any of the topics above in more detail, please contact your Account Manager.
Fidelity Group Partner Programme – Your Growth Is Our Mission
We recently hosted our first in a series of showcase webinars, where Mark Grice presented the full Fidelity Group hosted product suite, including an exciting new addition – LG Ericsson iPECS.
This system features an end to end ecosystem with lots of features, which is definitely worth a deeper dive.
If you missed the session, contact Mark directly and he’ll be happy to provide a one-to-one run-through.
If you’ve missed our emails, then you’ll be behind the curve on the start to our F1 competition – but it’s not too late.
All you have to do is sell just 20 Horizon hosted telephony licences between 1 May and 30 June 2025 and you’ll earn a VIP ticket to the British Grand Prix at Silverstone on Friday 4 July.
This is not just any race day; it’s a full VIP hospitality experience!
With only 8 spots available, it’s first to the finish line so get going! Speak to your account manager today.
Terms and conditions apply. This incentive is only applicable for net new customers
Join us and many other IT businesses as we delve into the lucrative world of IT and telecoms partnering.
This fascinating and highly engaging webinar is presented by Fidelity Group’s Head of Channel, Mark Grice and is especially for IT companies.
Date: 25 March 2025
Time: 10.00am
Partnering in Action
Case Studies
Getting started
Please go to our Contact Page to register your interest in this outstanding seminar
Webinar FAQs
How long is the webinar?
The duration varies, but most webinars last between 30-40 minutes plus a Q&A session.
What platform will be used for the webinar?
Webex will be used for this event.
Do I need to register in advance?
Yes, most of our webinars require prior registration. A confirmation email with the link is usually sent upon registration or near the time of the event.
Will I receive a reminder before the event?
Yes, reminders are typically sent 24 hours and 1 hour before the webinar.
Will there be a Q&A session?
Yes, our webinar includes a Q&A session at the end
Can I interact with the speakers?
Yes. interaction is possible throughout the event.
Will my microphone and camera be on?
Typically, attendees are muted by default and cameras are not needed to attend as attendees are not shown.
Will the webinar be recorded?
Yes, most of our webinars are recorded.
This fascinating and highly engaging webinar is presented by Fidelity Group’s Head of Operations and IoT expert, Donnovan Labuschagne and Fidelity Group’s Head of Channel, Mark Grice.
Date: Wednesday 12 March 2025
Time: 10.00am
Join us and many other businesses as we delve into the rapidly growing connected world of IoT.
Why Attend?
The IoT market and why it can’t be ignored
Partnering – Unlocking the IoT market
Please go to our Contact Page to register your interest in this outstanding seminar
Webinar FAQs
How long is the webinar?
The duration varies, but most webinars last between 30-40 minutes plus a Q&A session.
What platform will be used for the webinar?
Webex will be used for this event.
Do I need to register in advance?
Yes, most of our webinars require prior registration. A confirmation email with the link is usually sent upon registration or near the time of the event.
Will I receive a reminder before the event?
Yes, reminders are typically sent 24 hours and 1 hour before the webinar.
Will there be a Q&A session?
Yes, our webinar includes a Q&A session at the end
Can I interact with the speakers?
Yes. interaction is possible throughout the event.
Will my microphone and camera be on?
Typically, attendees are muted by default and cameras are not needed to attend as attendees are not shown.
Will the webinar be recorded?
Yes, most of our webinars are recorded.
I used to be a customer of one of the major UK networks. Billing or tech queries took a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.
Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!
We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.
My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.
We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.
I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.
I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.
We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.
Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.
Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.
Great company, helpful and always available when required.
Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.
If you’d like to find out more, why not call us now on 0800 840 6800 or simply fill in our contact form below and we’ll be in touch.
