Five things you need to know about businesses Energy in the UK

It is not just gas…
40% of the electricity used in the UK is generated from gas, so the high wholesale gas prices have also impacted the cost of electricity contracts.

There is no energy price cap for businesses
The Ofgem price cap only applies to domestic rates, so businesses approaching the end of their tariff or who are out of contract will be paying significantly more for their energy.

Check your contract end dates
If you are out of contract, ends in the next 6 to 18 months or are in a longer-term one, speak to us now so we can advise you on the next steps as there will be different options depending on your end dates.

Do not accept your initial renewal offer
Your renewal offer is unlikely to be the best price available, and 9 times out of 10 cheaper tariffs are available. We can help you compare the market to get the best rate.

Monitor the market
At the moment prices are changing all the time. We can compare the whole market to help you get the best deal now and help move you to a lower cost tariff when prices begin to fall.

By working with a wide range of suppliers we ensure that we have access to the best market pricing available. Prices can vary by 28% between the highest and the lowest quote for each customer. If you only check the price of one supplier, it’s rare that their prices will be the lowest on offer. We take away the pain of trawling the market looking for the best deal.

Some of our energy partners:

Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

Connect with us

If you’d like to find out more, why not call us now on 0800 840 6800 or simply fill in our contact form below and we’ll be in touch.

    Connect with us