4 Key Factors to Consider When Choosing A Payment Option for Your Business

Payment facilities are essential for businesses across the UK, but have you considered the actual costs involved?

A simple online search reveals numerous advertisements and incentives from different providers, each claiming to be the best choice. However, it’s essential to look beyond the sales pitch and consider the actual expenses associated with merchant services.

Here are some key factors to keep in mind:

Setup Fees

When signing up with a new provider, a setup fee is often involved. The amount can vary depending on the supplier and the type of service you require, such as a card machine, online payments, or a virtual terminal. Make sure you are aware of these fees before entering into a contract.

Monthly Fees

Suppliers charge monthly fees in various forms. This could include the rental cost of a card machine or the usage fees for their services. Prices can significantly differ among providers and depend on the specific service you need. Some providers may entice you with no monthly fees, but be cautious. There may be limits on the number of transactions per month, a requirement for a minimum monthly amount, or higher transaction fees to compensate for the lack of a monthly fee.

Transaction Fees

These fees are a percentage of each payment (transaction) processed by your business. It’s crucial to carefully review these fees as they fluctuate monthly based on the volume of transactions you handle. Transaction fees can also vary depending on the payment method, such as Mastercard, Visa, or American Express. A low transaction fee is essential, as some providers offering no monthly costs may have higher transaction fees surpassing a different supplier’s monthly fee.

Additional Costs

Suppliers may have additional costs that you need to be aware of, such as chargeback fees, PCI fees, refund fees, and authorization fees. It’s essential to clarify if there are any additional costs associated with your chosen supplier.

Conclusion

In summary, selecting a merchant services provider involves carefully considering various costs. Take your time to understand and evaluate all the expenses associated with your preferred payment method. Don’t be swayed by the allure of the cheapest offer alone.

At Fidelity Group, we prioritize transparency in our pricing. We can offer the lowest transaction fees through our partnership with multiple acquiring banks.

Contact us today for a free quote and discover the true value of our services.

Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

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